Privacy Policy
We will never send You unsolicited messages or share Your personal information with any third parties for that purpose. You can find Our full privacy policy detailed below. If You receive any communication from Us that You believe is unsolicited, please let Us know, and We will promptly take steps to prevent any further messages of that kind.
Our Privacy Policy
We will never send you unsolicited communications or share your personal information with third parties for such purposes. If you receive any communication from us that you consider unsolicited, please notify us immediately so we can stop further messages.
We collect and use your personal information only as described below and take reasonable measures to protect it. For the purposes of this policy, “personal information” is defined according to the Protection of Personal Information Act 2 of 2013 (POPI) and the Promotion of Access to Information Act 2 of 2000 (PAIA). You can access our PAIA Manual [here].
Information We Collect
When you create an account, we may collect details such as:
- Full names
- Delivery address
- Email address
- Telephone and mobile numbers
- Banking details (for payment processing)
- Browsing behavior and click patterns
How We Use Your Information
Your information helps us:
- Process payments for your orders
- Deliver your purchased products
- Provide updates and customer support
- Share relevant product information
When you register on our Site, we may also send you marketing or promotional materials. You can unsubscribe from these communications at any time using the unsubscribe option provided.
Updating Your Information
You can update your personal information anytime by logging into your account on the Site.
Protecting Your Information
We safeguard your personal data by:
- Limiting access to authorized personnel only
- Using technology to prevent unauthorized access
- Securely destroying information when it is no longer required
Sharing Your Information
We do not share your personal data with third parties except related companies or service providers necessary for delivering your purchased products. In rare cases, we may disclose information to prevent harm to life or for legal enforcement. We comply fully with POPI and PAIA. If you believe your privacy has been compromised, please contact us at info@hesabuinternational.co.za, and we will address your concerns promptly.
Data Collected Automatically
When you visit the Site, our servers automatically log certain information from your browser, such as:
- Your IP address
- Browser type
- Referring webpage
- Pages you visit on our Site
- Time spent on pages and search activities
- Access times and dates
This data helps us analyze and improve the Site and our services. It is not linked to your personal information.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our Site.
Privacy Complaints
If you are unhappy with how we handle your privacy concerns, please contact us at info@hesabuinternational.co.za.
Site Management and Hosting
This website is designed, managed, and hosted by Iron Edge Design PTY LTD. By using this site, you acknowledge that Iron Edge Design PTY LTD is responsible for the operation and maintenance of the website infrastructure and related services.